Privacy Policy

Tel: +44 (0) 7886973361
Email: kathwilliamsart@gmail.com

I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information I collect, how I use it, and your rights under UK data protection law.

Information I Collect

When you use my website, I may collect personal information that you choose to provide, including:

  • Your name

  • Email address

  • Postal address

  • Telephone number (if provided)

  • Payment and order information when you purchase products from my online shop

  • Details you provide when making a workshop enquiry or booking

  • Information you provide when requesting a commissioned piece of artwork or jewellery

  • Any information you choose to include when contacting me via my website or email

I may also collect certain technical information automatically through my website, such as your IP address, browser type, device information and pages visited. This information helps improve the performance and security of my website.

How I Use Your Information

I use your personal information to:

  • Process and fulfil orders placed through my online shop

  • Communicate with you about your order

  • Respond to enquiries about workshops, commissions or other services

  • Arrange workshop bookings and provide relevant information

  • Create and manage commissioned artwork or jewellery

  • Provide customer support

  • Meet legal, accounting and tax obligations

  • Improve my website and services

I will only use your personal information where I have a lawful basis to do so, including fulfilling a contract with you, complying with legal obligations, or where it is in my legitimate interests to operate my business.

Payments

Payments made through my online shop are processed securely by trusted third-party payment providers. I do not store or have access to your full payment card details.

Sharing Your Information

I only share your personal information where necessary, including with:

  • Squarespace, which hosts my website and online shop

  • Payment providers to securely process transactions

  • Royal Mail or other courier services to deliver your orders

  • Professional advisers such as accountants where required

  • Government authorities where required by law

I never sell your personal information to third parties or use it for unsolicited marketing.

Cookies

My website uses cookies and similar technologies to help it function properly, improve your browsing experience and understand how visitors use the site. These may include cookies provided by Squarespace and other trusted service providers.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function correctly if cookies are disabled.

Data Retention

I keep your personal information only for as long as necessary to provide my services and meet legal obligations. Order records and related financial information are generally retained for up to six years to comply with UK tax and accounting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal information I hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where appropriate

  • Request restriction of processing

  • Object to certain types of processing

  • Request a copy of your personal data in a portable format where applicable

If you wish to exercise any of these rights, please contact me using the details below.

Contact

Katharine Williams is the data controller for the personal information collected through this website.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Katharine Williams
Email: kathwilliamsart@gmail.com

If you are not satisfied with how your personal information has been handled, you also have the right to make a complaint to the UK Information Commissioner's Office (ICO).